Privacy Policy

🏛️ 1. Preamble & Academy Identity

This Privacy Policy governs the collection, processing, and preservation of personal and technical data by Sri Surya Astro Vastu Research & Training Center (SSAVRTC) through its official website (https://ssavrtc.com), student learning portals, and associated digital consultation channels.

By visiting SSAVRTC, registering for an LMS learning account, enrolling in our certified astrology or Vastu masterclasses, or scheduling personal consultation assessments with Sri Sharma Garu, you acknowledge and consent to the practices described in this policy.

📊 2. Information We Collect

Depending on how you interact with SSAVRTC, we collect the following categories of information:

• Student & Account Identity: Full name, email address ([email protected], [email protected]), telephone number, country of residence, account password hashes, and student profile preferences.
• Academic & Learning Metrics: Enrolled courses, VIP membership tiers, video watch progression, lesson completion timestamps, examination scores, and authenticated certificate generation details.
• Astrological & Consultation Records: Exact date, time, and geographic coordinates of birth, astrological queries, family horoscopes, property floor plans, directional compass data, and environmental notes shared for custom astrological or Vastu audits.
• Technical & Device Telemetry: IP address, device fingerprints, browser user-agent, operating system, and login event timestamps collected strictly for security defense and preventing concurrent unauthorized LMS account sharing.

🎯 3. How We Use Collected Data

All collected information is utilized strictly to deliver, protect, and refine the educational and consultation mission of SSAVRTC:

• Educational Delivery: Provisioning uninterrupted access to the Creator LMS student dashboard, HD video lectures, study materials, and certification portals.
• Astrological Calculations: Performing intricate Vedic planetary mathematics, KP cuspal sub-lord analyses, and customized architectural Vastu calculations.
• Transactional Communication: Issuing enrollment confirmations, digital tax invoices, membership receipts, and vital consultation scheduling updates.
• Platform Security & DRM: Detecting fraudulent card transactions, defending server infrastructure against DDoS threats, and safeguarding the proprietary intellectual property of Sri Sharma Garu.

🕊️ 4. Sacred Confidentiality of Astrological & Vastu Data

In traditional Vedic heritage, a seeker's horoscope (Janma Kundali) and residential floor plans are deeply sacred personal archives. SSAVRTC upholds an uncompromising code of spiritual and professional ethics:

• Zero Commercial Monetization: We will NEVER sell, rent, lease, trade, or broadcast your birth charts, residential layouts, or personal consultation transcripts to third-party advertisers, data aggregators, or lead brokers.
• Master Counselor Exclusivity: Personal astrological assessments and Vastu rectifications are analyzed directly and personally under the stewardship of Sri Khandrika Sharma Garu.
• Case Study Anonymization: In the rare instance an astrological principle is cited for educational academy demonstration, all personal identities, names, birth coordinates, and recognizable markers are completely sanitized and anonymized.

💳 5. Financial & Payment Security

All financial transactions conducted on SSAVRTC are executed via certified, Tier-1 banking aggregators and PCI-DSS Level 1 compliant payment gateways (including Razorpay, UPI networks, and verified Indian Net Banking infrastructure):

• No Card Storage: SSAVRTC does NOT view, store, or hold full debit/credit card numbers, CVV security codes, or banking passwords on our servers.
• End-to-End Encryption: All checkout sessions communicate over high-grade 256-bit TLS/SSL encryption to guarantee payment packet integrity and confidentiality.
• Audit Logs: Only transaction authorization tokens, bank reference numbers, and billing email addresses are logged for accounting and GST compliance.

🍪 6. Cookies, Sessions & Telemetry

We employ modern, lightweight cookie technologies strictly to ensure functional usability and session security:

• Essential Authentication Cookies: Retain your active student login session, prevent repeated password prompts while navigating video modules, and remember checkout items.
• Edge Network Security Cookies: Deployed by Cloudflare edge servers to filter out malicious web scraping bots, prevent brute-force attacks, and accelerate global page loading speeds.
• Control Preferences: You can manage, disable, or delete cookies through your web browser preferences. However, disabling essential session cookies will impede logging into your Student Dashboard.

🤝 7. Authorized Service Processors

To support high-availability global streaming and responsive support, SSAVRTC engages vetted infrastructure partners bound by strict non-disclosure obligations:

• Cloudflare Inc.: Global reverse-proxy, DDoS shielding, and edge caching.
• Certified Payment Processors: RBI-licensed payment gateways for domestic and international payment clearance.
• Secure SMTP & Messaging: Automated transactional email engines and official WhatsApp business integration for order alerts and student notifications.
• Legal Compulsion: We disclose customer records only when strictly mandated by a legitimate court order, statutory governmental warrant, or regulatory law in India.

⚖️ 8. Data Retention & User Rights

In adherence to the Digital Personal Data Protection Act (DPDP Act, 2023) and modern privacy frameworks, you possess complete legal autonomy over your information:

• Right to Review & Correction: You may request review or updates to your registered name, telephone number, or address at any time via your student profile or support desk.
• Right to Erasure: You may request the permanent removal of your student account and personal consultation archives, provided no ongoing billing dispute or statutory record-keeping requirement exists.
• Retention Periods: Academic enrollment records and fiscal tax invoices are maintained in encrypted cold storage for the statutory duration required under Indian accounting law.

📞 9. Grievance Officer & Contact Information

For privacy inquiries, data deletion requests, or formal communications under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, please connect directly with our compliance desk: